LEADPRO-CRM is a ready to use product which manages marketing, calls, visits, proposals, orders, expenses, tasks & activities for customer acquisition engagements.This framework forms the backbone of any business and provides exceptional customer experience.
The product is a desktop/web-based business application. The product provides a single screen to track all activities across all locations. It also gives you added functions such as interaction history, location wise pricing and integrated shopping cart.
It is built on Microsoft SQL database SQL Server 2012, the Microsoft .NET framework and the IIS server. This CRM product is a state-of-the-art application that is available off the shelf or as a service on an e-commerce platform where people will be able to buy, download or subscribe and instantly start using them.
Certain highlights of the products include planning, reminders, assign accounts and tasks, loyalty, multi-level approval, automated emails and integrated document management to address the current and future needs of a growing business.
Built on our VirtualWorks, the most advanced and revolutionary enterprise application assembly and delivery platform, LeadPro ERP is available both as on-premise as well Software-as-a-Service (SaaS) models. LeadPro on Web is the most preferred choice for businesses across the globe as it encompasses in-built intelligence and business acumen for your industry.
Standard Process
Lead-to-opportunity
The process begins with sales planning and ends with generation of leads. Important functions include
- Planning & Targets
- Personal Information Manager
- Document Management
- Appointment & Tasks
- Target Group Management
- Campaign Management
Prospect-to-customer
The process begins with prospect planning & ends at customer acquisition. Important functions include
- Lead Tracking
- Quote & order capture
- Dynamic Pricing
- Product Catalogue
- Alerts Manager
- Claims Management
Order-to-cash
The process begins with order management and ends with continuous support. Important functions include
- Order Management
- Collaboration
- Delivery Fulfillment
- Billing & Collections
- Knowledge Management
- Customer Help Desk
Allow sales planning, generation of leads, covertion into prospects, customer acquisition,
followups & communication, with invetory control and account ledger management etc.
Important functions like :
- - Planning & Targets
- - Personal Information Manager
- - Document Management
- - Appointment & Tasks
- - Target Group Management
- - Campaign Management
- - Lead Tracking
- - Quote & order capture
- - Dynamic Pricing
- - Product Catalogue
- - Order Management
- - Collaboration
- - Delivery Fulfillment
- - Billing & Collections
- - Stock Keeping
- - A/C Head Management
- - Voucher Transactios
- - Books & Ledger
- - Alerts Manager
- - Claims Management
- etc and many more ...